Toshiba Qosmio Personal Computer X500 Manual de usuario

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Indice de contenidos

Pagina 1 - Maintenance Manual

Qosmio X500 Maintenance Manual (960-Q08) Toshiba Personal Computer Qosmio X500 Maintenance Manual TOSHIBA CORPORATION File Number 960

Pagina 2

Qosmio X500 Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview...

Pagina 3 - Preface

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Qo

Pagina 4

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16

Pagina 5 - System transferred

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7

Pagina 6 - Table of Contents

Test Program for Field. 18 Qosmio X500 Maintenance Manual (960-Q08) 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Me

Pagina 7

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 19 5. Address pattern test “16 bit write and 16 bit read” of address pattern data i

Pagina 8

Test Program for Field. 20 Qosmio X500 Maintenance Manual (960-Q08) with the original data patterns. Addresses are displayed in 64KB increments durin

Pagina 9

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 21 Test Process: 1. Checks the memory size to determine the maximum size of ins

Pagina 10

Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions

Pagina 11

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 23 Subtest 04 Hot Key Display [9 Key] This subtest is used for the 9 hot key and fu

Pagina 12

Test Program for Field. LEFT PRESS RIGHT PRESS TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time 24 Qosmio X500 Ma

Pagina 13

Qosmio X500 Maintenance Manual (960-Q08) 4.21 Web Camera module...

Pagina 14 - Hardware Overview

Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions d

Pagina 15 - Chapter 1 Contents

Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loo

Pagina 16

Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode

Pagina 17 - 1.1 Features

Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed b

Pagina 18

Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE

Pagina 19

Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drive

Pagina 20

Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, c

Pagina 21 - 1.2 System Block Diagram

Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN L

Pagina 22

Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 0000000000000000000000000000

Pagina 23

Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHH

Pagina 24 - 1.3 2.5-inch Hard Disk Drive

Qosmio X500 Maintenance Manual (960-Q08) Appendices Appendix A Handling the LCD Module ...

Pagina 25

Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below.

Pagina 26

Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, da

Pagina 27

Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. Qosmio X500 Maintenance Manua

Pagina 28

Test Program for Field. 38 Qosmio X500 Maintenance Manual (960-Q08) Press [Enter] Key To exit this subtest an

Pagina 29 - No support Support

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 39 Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradatio

Pagina 30 - Table 1

Test Program for Field. 40 Qosmio X500 Maintenance Manual (960-Q08) 3.8 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a for

Pagina 31

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 41 Subtest 04 Write Specified Address NOTE: The first two digits of the ADDRESS ind

Pagina 32 - 1.5 Keyboard

Test Program for Field. 42 Qosmio X500 Maintenance Manual (960-Q08) 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic T

Pagina 33 - 1.6 TFT Color Display

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 43 Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most like

Pagina 34

Test Program for Field. 44 Qosmio X500 Maintenance Manual (960-Q08) Subtest 07 Sequential Write This subtest writes specified data to all cylinders

Pagina 35

Qosmio X500 Maintenance Manual (960-Q08)

Pagina 36 - 1.7 Power Rails

Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow

Pagina 37 - 1.8 Batteries

Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14th address, then re

Pagina 38

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 47 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagn

Pagina 39

Test Program for Field. 48 Qosmio X500 Maintenance Manual (960-Q08) Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memor

Pagina 40

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 49 3.12 High Resolution Display Test To execute the High Resolution Display Test s

Pagina 41 - 1.9 AC Adapter

Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 let

Pagina 42 - Troubleshooting Procedures

Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 l

Pagina 43 - 2-2 Qosmio X500

Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 l

Pagina 44

Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*

Pagina 45 - 2.1 Troubleshooting

Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 l

Pagina 46

Qosmio X500 Maintenance Manual (960-Q08) Chapter 1 Hardware Overview

Pagina 47

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 55 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnost

Pagina 48

Test Program for Field. 56 Qosmio X500 Maintenance Manual (960-Q08) 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic T

Pagina 49

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 57 Tee test method is the same as Subtest2. However, the data to be used differs. 7F

Pagina 50

Test Program for Field. 58 Qosmio X500 Maintenance Manual (960-Q08) 3.15 Error Codes and Error Status Names The following table lists the error code

Pagina 51

Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Writ

Pagina 52

Test Program for Field. 60 Qosmio X500 Maintenance Manual (960-Q08) 3.16 Running Test NOTES: 1. You may add or delete subtests using the Runnin

Pagina 53

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 61 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Chec

Pagina 54 - Check 5

Test Program for Field. 62 Qosmio X500 Maintenance Manual (960-Q08) b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]90W

Pagina 55

Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (

Pagina 56

Test Program for Field. 64 Qosmio X500 Maintenance Manual (960-Q08) 2. Error information displayed on the screen can be manipulated with the followi

Pagina 57

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) ii1 Hardware Overview Chapter 1 Contents 1.1 Features...

Pagina 58

Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration:

Pagina 59 - 2.5 USB FDD Troubleshooting

Test Program for Field. 3.20 Running Test Edit Item 3.20.1 Function Description Function description lets you add or delete the subtests used to exec

Pagina 60

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 67 1. Enter a number or 0 for Loop Count and press Enter. Select a number from 1 t

Pagina 61

Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a window To input parameters, or open a window use the following keys.

Pagina 62

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 69 Pass Count Displays the number of times the test has been executed. Error Count

Pagina 63 - 2.6 2.5” HDD Troubleshooting

Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message display

Pagina 64 - System Transferred

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-i Chapter 4 Replacement Procedures

Pagina 65

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-ii Chapter 4 Contents 4.1 Overview...

Pagina 66

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iii 4.21 Web Camera module...

Pagina 67

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iv Figure 4-13-2 Remove the screws(from bottom side) ...

Pagina 68 - 2.7 Keyboard Troubleshooting

Hardware Overview Chapter 1 Qosmio X500 Maintenance Manual (960-Q08)

Pagina 69

Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the

Pagina 70

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-2 Safety Precautions Please read the following safety instruct

Pagina 71

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-3 Before You Begin Take note of the following points before st

Pagina 72 - 2.9 Display Troubleshooting

Replacement Procedures Disassembly Procedure Three main types of cable connector are used.  Pressure plate connector  Spring connector  Norma

Pagina 73

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-5 Assembly Procedure After the computer has been disassembled

Pagina 74

Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts.

Pagina 75

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-7 Screw Notation To make maintenance of the computer easier, m

Pagina 76 - 2.11 Modem Troubleshooting

Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack (See Figure

Pagina 77

Replacement Procedures NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority. Installing the b

Pagina 78 - 2.12 LAN Troubleshooting

Replacement Procedures 4.3 PC card Removing a PC card The following describes the procedure for removing a PC card (See Figure 4-3-1). CAUTION: In

Pagina 79

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 1Features 1.

Pagina 80

Replacement Procedures 1. Make sure the PC card does not stick out. 2. Insert a PC card and press it until it is securely connected. Figure 4-3

Pagina 81

Replacement Procedures 4.4 SSD/HDD (Main HDD) Removing a SSD/MAIN HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the

Pagina 82 - 2.14 Sound Troubleshooting

Replacement Procedures CAUTION: When a SSD/HDD is installed, they are installed in the position as the following figure. Figure 4-4-2 Remove

Pagina 83

Replacement Procedures 5. Remove the following screws securing the SSD/HDD holder and remove the SSD/ HDD holder.  M3.03.0B FLAT BIND screw

Pagina 84

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-15 Installing SSD/MAIN HDD-H9.5mm / HDD-H12.5 mm The following

Pagina 85

Replacement Procedures 4.5 Optical disk drive NOTE: Do not apply excessive force to the top of an optical disk drive. Do not touch the shade

Pagina 86 - Diagnostic Programs

Replacement Procedures Figure 4-5-2 Disassemble the side bracket Installing an optical disk drive The following describes the procedure for ins

Pagina 87 - Chapter 3 Contents

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-18 4.6 Slot in Optical disk drive NOTE: Do not apply excessi

Pagina 88

Replacement Procedures Figure 4-6-1 Remove an optical disk drive Figure 4-6-2 Disconnect the Slot in ODD from Motherboard Qosmio X500 Maintena

Pagina 89 - 4 Qosmio X500

Replacement Procedures Figure 4-6-3 Disassemble the bracket from slot in ODD Installing an optical disk drive The following describes the procedur

Pagina 90 - ESC :Escape

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Pagina 91 - 6 Qosmio X500

Replacement Procedures 4.7 HDD (SECOND HDD) Removing second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the second

Pagina 92

Replacement Procedures CAUTION: When a HDD is installed, they are installed in the position as the following figure. Figure 4-7-2 Remove th

Pagina 93 - 3.3 Subtest names

Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder.  M3.03.0B FLAT BIND screw x4 Fi

Pagina 94 - Table 3-1 Subtest Names(2/3)

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-24 Installing Second HDD-H9.5mm / HDD-H12.5mm The following de

Pagina 95 - Table 3-1 Subtest Names(3/3)

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-25 4.8 Memory module CAUTION: The power of the computer must

Pagina 96 - 3.4 System Test

Replacement Procedures Figure 4-8-1 Remove memory slot cover Figure 4-8-2 Remove a memory module Qosmio X500 Maintenance Manual (960-Q08)

Pagina 97 - 12 Qosmio X500

Replacement Procedures Installing a memory module To install a memory module, confirm that the computer is in boot mode. Then perform the following

Pagina 98

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-28 4.9 Keyboard Removing the keyboard The following describes

Pagina 99 - 14 Qosmio X500

Replacement Procedures Figure 4-9-1 Remove screws for KB Holder Qosmio X500 Maintenance Manual (960-Q08) 4-29

Pagina 100

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-30 Installing the keyboard The following describes the procedu

Pagina 101 - Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 3 Bridge m

Pagina 102

Replacement Procedures 4.10 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for removing a Wireless LAN card

Pagina 103 - 3.5 Memory Test

Replacement Procedures Figure 4-10-2 Remove a wireless LAN card Qosmio X500 Maintenance Manual (960-Q08) 4-32

Pagina 104

Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a Wireless LAN card. 1. Insert a wirel

Pagina 105 - 20 Qosmio X500

Replacement Procedures 4.11 Bluetooth module Remove a Bluetooth module The following describes the procedure for removing a Bluetooth module(see F

Pagina 106

Replacement Procedures 4.12 TV Tuner card Removing a TV Tuner card The following describes the procedure for removing a TV Tuner card (See Figure

Pagina 107 - 3.6 Keyboard Test

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-36 Installing a TV Tuner card The following describes the proc

Pagina 108

Replacement Procedures 4 4.13 Display assembly Removing the display assembly The following describes the procedure for removing the display ass

Pagina 109 - 24 Qosmio X500

Replacement Procedures  M2.56.5 FLAT BIND screw x11  M2.58.0 FLAT BIND screw x6  M2.54.0 FLAT BIN

Pagina 110 - 3.7 Display Test

Replacement Procedures Figure 4-13-3 Remove the screws (from top side) 8. Disconnect the FFC and cables. 9. Disassembly TOP cover. 10. Pull out

Pagina 111 - 26 Qosmio X500

Replacement Procedures Opening the display to 135degree, and remove the hinge screw. ‧ M2.56.5 FLAT BIND screw x6 (Locktight) Figure

Pagina 112

Qosmio X500 Maintenance Manual (960-Q08) Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual can

Pagina 113 - 28 Qosmio X500

Chapter 1 Hardware Overview 1. Web Camera LED*

Pagina 114

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Pagina 115 - 30 Qosmio X500

Replacement Procedures 4.14 Top Cover assembly Removing the Top cover assembly The following describes the procedure for removing the top cover a

Pagina 116

Replacement Procedures 3. Remove the following screws securing the top cover assembly from the front of computer. Pull up and remove the top cove

Pagina 117 - 32 Qosmio X500

Replacement Procedures Figure 4-14-3 Disconnect the touch pad flat cable/Fingerprint cable Installing Top Cover assembly The following describes

Pagina 118

Replacement Procedures 4.15 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-15

Pagina 119 - The Screen

Replacement Procedures Figure 4-15-2 Loose the M2.5x3 screw Figure 4-15-3 Remove the touchpad and touchpad board Qosmio X500 Maintenance Manual

Pagina 120

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Pagina 121 - 36 Qosmio X500

Replacement Procedures 4.16 USB Board The following describes for removing the USB board (See Figure 4-16-1). Removing the USB Board 1. Pull out

Pagina 122 - Press [Enter] Key

Replacement Procedures 4.17 B CAS Board The following describes for removing the B CAS Board (See Figure 4-17-1). Removing the B CAS Board 1. Pu

Pagina 123 - 38 Qosmio X500

Replacement Procedures 4.18 System Board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit

Pagina 124

Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2-1 shows the system block diagram. Figure 1-2-1 System block diagram for Intel P

Pagina 125 - 3.8 Floppy Disk Test

Replacement Procedures 2. Disconnect the speaker cable, LCD CABLE, WIRELESS ANTENNA, CRT cable, USB cable, FM CABLE, MDC CABLE, and TV-F ANTENNA f

Pagina 126 - HEAD NO (0~1) ?

Replacement Procedures Removing RTC battery The following describes the procedure for removing the RTC battery unit (See Figure 4-18-3 to 4-18-4). 1.

Pagina 127 - 3.9 Hard Disk Test

Replacement Procedures Installing the System Board The following describes the procedure for installing the system board. 1. Secure the system board

Pagina 128

Replacement Procedures 4.19 CPU Removing the CPU heat sink The following describes the procedure for removing the CPU heat sink (See Figure 4-19-1

Pagina 129 - SECTOR COUNT (01~39) ??

Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat-blade screwdriver. 5.

Pagina 130 - 3.10 Real Time Clock Test

Replacement Procedures Figure 4-19-3 Apply silicon grease 6. Install the CPU heat sink and heat sink holder and secure them with the following scre

Pagina 131 - 46 Qosmio X500

Replacement Procedures 4.20 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest

Pagina 132 - 3.11 Cache Memory Test

Replacement Procedures 3. Pull out one insulator and peel off the other one adhered to the inverter. 4. Disconnect the LCD harnesses from the conne

Pagina 133 - ), reads

Replacement Procedures 7. Remove the following screws securing the LCD unit.  M2.5x4.0 screw x2  M2.5x5.0 screw x8 8. With the bottom edge

Pagina 134

Replacement Procedures 10. Remove the following screws securing the LCD support (LCD unit side) and remove the hinge from the LCD unit.  M2.0x2.5

Pagina 135 - 50 Qosmio X500

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Pagina 136 - Press [ Enter ] key

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Pagina 137 - 52 Qosmio X500

Replacement Procedures 4.21 Web Camera module Removing Web Camera module The following describes the procedure for removing the Web Camera module.

Pagina 138

Replacement Procedures Figure 4-21-2 Peel off the glue of Web Camera module Installing Web Camera module The following describes the procedure for

Pagina 139 - 54 Qosmio X500

Replacement Procedures 4.22 Speaker Box Removing Speaker Box The following describes the procedure for removing Speaker Box. (See Figure 4-22-1 to

Pagina 140 - 3.13 Multimedia Test

Replacement Procedures Figure 4-22-2 Removing the securing screws at right side. 2. Removing the Speaker Box. Figure 4-22-3 Removing the Speaker

Pagina 141 - 3.14 MEMORY2 Test

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Pagina 142

Replacement Procedures 4.23 Application for Thermal pad and grease on CPU, North Bridge, and VGA board (see Figure 4-22-1 to 4-22-3) I. For Silv

Pagina 143 - Test Program for Field

Replacement Procedures Figure 4-23-2 Apply silicon grease for North Bridge 2. Thermal pad and grease used on VGA thermal module. Figure 4-22-3 The

Pagina 144

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Pagina 145 - 3.16 Running Test

A-1 Qosmio X500 Maintenance Manual Maintenance Manual (960-Q08) Appendix A Appendix A Handling the LCD Module Precautions for handling the L

Pagina 146 - 3.17 DMI INFOEMATION

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 7

Pagina 147 - 62 Qosmio X500

Handling the LCD Module 3. If the panel’s surface gets fingerprint or dust, put on gloves and wipe it with static electricity cloth. If it is still

Pagina 148 - 3.18 Log Utilities

Handling the LCD Module 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or c

Pagina 149 - 64 Qosmio X500

Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at

Pagina 150 - 3.19 System Configuration

Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or o

Pagina 151 - 3.20 Running Test Edit Item

Qosmio X500 Maintenance Manual (960-Q08) B-1 Appendix B

Pagina 152 - Do not save

Board Layout B-2 Qosmio X500 Maintenance Manual (960-Q08) 42 41 29 30 40 3925 34 32 3143 33 38 8 37 35 Figure B-1-2 System board layout (Ba

Pagina 153 - 68 Qosmio X500

Board Layout Qosmio X500 Maintenance Manual (960-Q08)

Pagina 154

Board Layout B-4 Qosmio X500 Maintenance Manual (960-Q08) (23) CN13 Power/B CONN (24) U2 Audio IC (25) U13 Clock generator (26) U4 E

Pagina 155 - 70 Qosmio X500

Board Layout B.2 Touch Pad Board <Front layout> 04 03 01 02 Figure B-2-1 Touch Pad board layou

Pagina 156 - Replacement Procedures

Board Layout 01 02 Figure B-2-3 Touch Pad board layout (Back) Table B-2-2 Tou

Pagina 157 - Chapter 4 Contents

Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk D

Pagina 158

Board Layout B.3 Finger Print Board <Front layout> 01 Figure B-3-1 Finger Prin

Pagina 159

Board Layout <Back layout> 01 B-8 Qosmio X500 Maintenance Manual (960-Q08) 02 Figure B-3-3 Finger Pr

Pagina 160 - 4.1 Overview

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1Appendix C Pin Assignment CN11 LCD Panel Connectors PIN No. Signal name I/O PIN No.

Pagina 161

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2 CN24 MMB Connector PIN No. Signal name I/O PIN No. Signal name I/O 1 +3VPCU --- 2

Pagina 162

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 37 MY2 O 8 MY1 O 9 MY0 O 10 MY4 O 11 MY3 O 12 MY5 O 13 MY14 O 14 MY6 O 15 MY7_K O 16 MY3

Pagina 163 - Spring connector

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 4 PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V_Felica --- 2 USBP4- I/O 3 U

Pagina 164

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 51 GND --- 2 USBP9- I 3 USBP9+ I 4 CPUSB# I/O 5 --- --- 6 --- --- 7 NEW SMCLK I 8

Pagina 165 - Grip area

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 6 PIN No. Signal name I/O PIN No. Signal name I/O 1 RTC_NO2 I 2 GND --- CN2 CRT Con

Pagina 166

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 7 1 MBAT+ --- 2 MBAT+ --- 3 ID O 4 B/I --- 5 TEMP_MBAT O 6 MBDATA I/O 7 MBCLK I/O 8 G

Pagina 167 - 4.2 Battery pack

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 8 31 PCIE_TXN0 I 32 WL_SMDATA I/O 33 PCIE_TXP0 I 34 GND --- 35 GND --- 36 USBP3-_B

Pagina 168

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 9 Standard v

Pagina 169 - 4.3 PC card

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 97 NC I/O 8 NC --- 9 GND --- 10 NC I 11 NC I/O 12 NC --- 13 NC I/O 14 NC I/O 15 GND

Pagina 170 - Replacement Procedures

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 10 PI N No. Signal name I/O PIN No. Signal name I/O 1 +0.9VSMDDR_VREF_DIMM --- 2 GND

Pagina 171 - 4.4 SSD/HDD (Main HDD)

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1151 M_B_DQS2 I/O 52 M_B_DM2 I 53 GND --- 54 GND --- 55 M_B_DQ23 I/O 56 M_B_DQ18 I/O

Pagina 172

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 12 103 +1.8VSUS --- 104 +1.8VSUS --- 105 M_B_A10 I/O 106 M_B_BS#1 I 107 M_B_BS#0 I 10

Pagina 173

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 13155 GND --- 156 GND --- 157 M_B_DQ52 I/O 158 M_B_DQ53 I/O 159 M_B_DQ49 I/O 160 M_B_DQ

Pagina 174

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 14 PIN No. Signal name I/O PIN No. Signal name I/O 1 HDMITX2P_ C --- 2 GND --- 3 HDM

Pagina 175 - 4.5 Optical disk drive

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 15CN39 VGA Connectors PIN No. S PI Signignal name N No. al name 2 PEG_TXN15 1 EP G_RXN

Pagina 176

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 16 60 GND 59 NG D 62 PEG_TXN5 61 EP G_RXN5 64 PEG_TXP5 63 EP G_RXP5 66 GND 65 NG D

Pagina 177

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 17 AT 114 GND 11 G3 V A_MBCLK 116 EXT_VGA_RED 11 X N 5 E T_LVDS_BLO118 GND 11 X P_ON

Pagina 178

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 18 158 5V 15 7 X160 5V 15 V9 3 162 X 16 V1 3 164 X 16 V3 3 166 DP_CAD 16 V5 3

Pagina 179

Chapter 1 Hardware Overview Specification Parameter

Pagina 180 - 4.7 HDD (SECOND HDD)

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 199 LAN _ VCC4 --- 10 LAN _ LINKLED# --- 11 LAN _ ACTLED --- 12 LAN _ GND --- C

Pagina 181

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 20 CN3 Card R tors PIN No. Sig PIN No. XD C XD _C X SD/MS_CLK_C S MS _C MS_CD#_C MS

Pagina 182

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 21 CN46 SATA HDD Connectors IN No. l name I/O IN No. nal name I/O P Signa P Sig1 GND

Pagina 183

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 22 11 TMPSPR-GND PR-SXP 12 TMPS 13 CLKDWN# 14 ALERT 15 PLTRST# 16 CLKREQ# 17

Pagina 184 - 4.8 Memory module

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2323 E_RXN5 _S5 PCI O 24 +3V --- 25 D PCIE_RXP5 O 26 GN --- 27 GND --- 28 +1.5V

Pagina 185

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 24 CN6 SPDIF Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 GND --- 2

Pagina 186

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-1Appendix. D Appendix D Display Codes D.1 Display Codes Table D-1-1 Scan codes (set

Pagina 187 - 4.9 Keyboard

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-2 Table D-1-2 Scan codes (set

Pagina 188

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-3Table D-1-3 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Ma

Pagina 189

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-4 Table D-1-4 Scan codes (set

Pagina 190 - 4.10 Wireless LAN card

Chapter 1 Hardware Overview 1.4 Optical Drive (HD DVD-ROM & CD-R/RW Drive) The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or

Pagina 191

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-5Table D-1-5 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make

Pagina 192

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-6 Table D-1-6 Scan codes in Nu

Pagina 193 - Remove a Bluetooth module

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-7Table D-1-8 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break

Pagina 194 - 4.12 TV Tuner card

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-8 Table D-1-10 No.126 key scan

Pagina 195

Appendix E Key Layout 1. United Status (US) Keyboard Figure US keyboard 2. United Status (US) Keyboard (Backlight) Figure US keyboard (Backligh

Pagina 196 - 4.13 Display assembly

3. United Kingdom (UK) Keyboard Figure UK keyboard 3. United Kingdom (UK) Keyboard (Backlight) Figure UK keyboard (Backlight) E-2 - Qosmio X500 M

Pagina 197

Qosmio X500 Maintenance Manual (960-Q08) F-1 Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector round connecto

Pagina 198

Wiring Diagrams Qosmio X500 Maintenance Manual (960-Q08) F-2

Pagina 199

Chapter 1 Hardware Overview Table 1-4-2 DVD Super M

Pagina 200

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 13Table 1-4-

Pagina 201 - 4.14 Top Cover assembly

Qosmio X500 Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba P

Pagina 202

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Pagina 203

Chapter 1 Hardware Overview Table 1-4-5 TSST DVD Super Multi drive specifications 15Qosmio X500 Maintenance Manual (960-Q08)

Pagina 204 - 4.15 Touch pad

Chapter 1 Hardware Overview 1.5 Keyboard The Qosmio

Pagina 205

Chapter 1 Hardware Overview 1.6 TFT Color Display The Qosmio X500 Ganel use CCFL to control backlight. 1.6.1 LCD Module with CCFL Backlight Figur

Pagina 206

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Pagina 207 - 4.16 USB Board

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 191.6.2 CCFL

Pagina 208 - 4.17 B CAS Board

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Pagina 209 - 4.18 System Board

Chapter 1 Hardware Overview 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-8-1 l

Pagina 210

Chapter 1 Hardware Overview 1.8.2 Battery Charging

Pagina 211

Chapter 1 Hardware Overview Table 1-8-3 Data retaining time * If USB Seep and Charge function is enabled, the computer’s battery will discharge

Pagina 212

Qosmio X500 Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X500

Pagina 213 - 4.19 CPU

Chapter 1 Hardware Overview 1.8.3 RTC Battery The RT

Pagina 214

Chapter 1 Hardware Overview 1.9 AC Adapter Table 1-9-1 lists the AC adapter specifications. Table 1-9-1 AC adapter specifications 25Qosmio X50

Pagina 215

2-1 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures

Pagina 216

2-2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Contents 2.1 Troubleshooting...

Pagina 217 - Double-sided tape

Qosmio X500 Maintenance Manual (960-Q08) 2-3 2.9 Display Troubleshooting...

Pagina 218 - LCD HARNESS

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  12 2.1 Troubleshooting Chapter 2 describes how to determine w

Pagina 219

2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply

Pagina 220

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  32.2 Troubleshooting Flowchart Use the flowchart in Figure 2-

Pagina 221 - 4.21 Web Camera module

2 Troubleshooting Procedures Figure 2-1-1 Troubleshooting flowchart (1/2)4Qosmio X500 Maintenance Manual (960-Q08)

Pagina 222

2 Troubleshooting Procedures Figure 2-1-2 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an error, the problem may be in

Pagina 223 - 4.22 Speaker Box

Qosmio X500 Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight terms and operat

Pagina 224

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 6function to confirm which diagnostic test detected an error(s), and the

Pagina 225

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  72.3 Power Supply Troubleshooting The power supply controller

Pagina 226

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 8Table 2-2 DC IN icon DC IN icon Power supply status Lights red DC po

Pagina 227

2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors ma

Pagina 228

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 10adjust it in the right temperature. If the battery pack is still not c

Pagina 229 - A-1 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  11Procedure 4 Replacement Check The power is supplied to the s

Pagina 230 - A-2 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 122.4 System Board Troubleshooting This section describes how to determ

Pagina 231 - A-3 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  13Procedure 1 Message Check When the power is turned on, the s

Pagina 232 - A-4 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 14Procedure 2 Diagnostic Test Program Execution Check Execute the follo

Pagina 233 - A-5 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  152.5 USB FDD Troubleshooting To check if the USB FDD is malfu

Pagina 234 - Appendix B Board Layout

Qosmio X500 Maintenance Manual (960-Q08) Table of Contents Chapter 1 Contents 1.1 Features...

Pagina 235

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 16Procedure 2 Diagnostic Test Program Execution Check Insert the Diagno

Pagina 236

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  17Procedure 3 Connector Check and Replacement Check USB FDD is

Pagina 237 - B-4 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 18Check 2 USB FDD may be faulty. Replace it with a new one. If the prob

Pagina 238 - B.2 Touch Pad Board

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  192.6 2.5” HDD Troubleshooting To check if 2.5” HDD is malfunct

Pagina 239 - B-6 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 20Procedure 2 Message Check When the power is turned on, the system per

Pagina 240 - B.3 Finger Print Board

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  21Procedure 3 Format Check The computer’s HDD is formatted usi

Pagina 241 - B-8 Qosmio X500

2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform al

Pagina 242 - Appendix C Pin Assignment

2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th

Pagina 243 - Pin Assignment

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 242.7 Keyboard Troubleshooting To check if the computer’s keyboard is ma

Pagina 244 - Pin Assignment

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Pagina 245

Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting...

Pagina 246

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 262.8 Touch pad Troubleshooting To check if the computer’s touch pad is

Pagina 247

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Pagina 248

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 282.9 Display Troubleshooting To check if the computer’s display is malfu

Pagina 249

Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board i

Pagina 250

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 30Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD modul

Pagina 251

Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioning or not, follow the troublesho

Pagina 252

Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, follow the troubleshooting procedures below as instr

Pagina 253

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 33Check 2 Modem cable may be faulty. Replace it with a new one. If the pro

Pagina 254

Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures bel

Pagina 255

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 352.13 Wireless LAN Troubleshooting To check if the computer's Wireles

Pagina 256

Qosmio X500 Maintenance Manual (960-Q08) 2.9 Display Troubleshooting...

Pagina 257

Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: Any of the connecti

Pagina 258

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 37Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna o

Pagina 259

Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures b

Pagina 260

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 39Procedure 2 Replacement Check  If External microphone/Headphone does

Pagina 261

Troubleshooting Procedures 2.15 Fingerprint Troubleshooting To check if the computer’s Fingerprint is malfunctioning or not, follow the troubleshootin

Pagina 262

Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooti

Pagina 263

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 1 Chapter 3 Diagnostic Programs

Pagina 264

Test Program for Field. 2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Contents 3.1 ...

Pagina 265

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the

Pagina 266 - Appendix D Display Codes

Test Program for Field. 3.2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program. To start the programs follow these steps:

Pagina 267 - Display codes

Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview ... 3-Error! Boo

Pagina 268 - Display codes

Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Sat

Pagina 269

Test Program for Field. 4. Select the subtest you want to execute and press Enter. The following menu displays: 6 Qosmio X500 Maintenance Manual (9

Pagina 270

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 7 NOTES: The Item2 and 3 of Test Parameter are not used by some tests. Go To Test

Pagina 271

Test Program for Field. 8 Qosmio X500 Maintenance Manual (960-Q08) 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the

Pagina 272

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TES

Pagina 273

Test Program for Field. 10 Qosmio X500 Maintenance Manual (960-Q08) Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST

Pagina 274 - Figure US keyboard

Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on

Pagina 275 - Figure UK keyboard

Test Program for Field. 12 Qosmio X500 Maintenance Manual (960-Q08) Subtest 03 CPU Temperature This will display CPU Temper

Pagina 276 - Appendix F Wiring Diagrams

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Te

Pagina 277 - Wiring Diagrams

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC

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